Your First Visit

At Heritage Dental you will experience a warm welcome from our team. We would like you to know what to expect at your first visit. Take a few moments and download our patient forms, fill out the medical history and patient registration forms and slip them in the mail. Please direct them to:

Heritage Dental
P.O. Box 854
Waverly, IA 50677

We also ask for a copy of your previous dental x-rays and records. You will find a transfer request among the new patient forms. Complete and mail to your previous dentist. In this way we will be well prepared for your visit.

When you arrive for your appointment Dawn or Donna will assist you with a review of the forms and signatures. They will be happy to answer any questions you may have. Please bring your dental insurance card, list of medication and appointment calendar along.

After registering with our administrative team, you will be escorted to one our treatment rooms for a comprehensive oral exam by Dr. Maixner. Regular checkups are essential for early detection of more serious problems. Early detection makes treatment easier, less expensive, and more effective. In your dental exam, your dentist will perform the following routine checks:

  • Examine and assess oral health; check for periodontal (gum) disease.
  • Diagnose any existing tooth decay.
  • When indicated, take and analyze x-rays, which may reveal decay, bone loss, abscesses, tumors, cysts, and other problems.
  • Screen for the presence of oral cancer.
  • Verify the stability of any existing fillings or other restorations.

Your dentist will review all digital x-rays and intra-oral photos with you and make any needed treatment recommendations. We will schedule a preventive appointment with one of our hygienists to meet your specific dental needs. Our doctors and hygienists are committed to helping you keep your natural teeth for a lifetime through regular preventive appointments.

Lastly, our team will ensure you have a cost estimate for any needed treatment so there won’t be any surprises. Insurance pre-authorizations will be completed when necessary and payment options provided for your consideration. We will do our best to schedule treatment appointments to fit your needs.

Feel free to ask questions at any time. Our goal is to build a trusted relationship while we partner with you to maintain a healthy mouth.